TY  - ADVS
AU  - Viscio,Rob
AU  - Preston,Luke
AU  - Rutigliano,Katrina
ED  - Video Education Australasia.
TI  - Teamwork in hospitality
U1  - 647.940683 
CY  - Bendigo, Vic.
PB  - VEA
KW  - Hospitality industry
KW  - Personnel management
KW  - Teams in the workplace
N1  - Director, Rob Viscio ; writer, Luke Preston ; producer, Katrina Rutigliano; Presenter, Chantal Bui Viet
N2  - "Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback"--Container
ER  -