Multi-national and intercultural services organisations and the integration in front of global clients /
Christoph O.-Ph. Freiherr von Gamm.
- Frankfurt am Main : Peter Lang, 2011.
- xvii, 234 p. : ill. (some col.), maps ; 22 cm.
- Nordeuropäische Beiträge aus den Human- und Gesellschaftswissenschaften ; Scandinavia university studies in the humanites and social sciences ; Bd. 31 = v. 31 .
- Nordeuropäische Beiträge aus den Human- und Gesellschaftswissenschaften ; Bd. 31 .
Includes bibliographical references (p. 211-224) and index.
9783631616000 (hbk.) 3631616007 (hbk.)
Computer service industry. Information services industry. Offshore outsourcing--Customer services. International business enterprises--Customer services. Intercultural communication. Business etiquette.