Gamm, Christoph O.-Ph. Freiherr von.

Multi-national and intercultural services organisations and the integration in front of global clients / Christoph O.-Ph. Freiherr von Gamm. - Frankfurt am Main : Peter Lang, 2011. - xvii, 234 p. : ill. (some col.), maps ; 22 cm. - Nordeuropäische Beiträge aus den Human- und Gesellschaftswissenschaften ; Scandinavia university studies in the humanites and social sciences ; Bd. 31 = v. 31 . - Nordeuropäische Beiträge aus den Human- und Gesellschaftswissenschaften ; Bd. 31 .

Includes bibliographical references (p. 211-224) and index.

9783631616000 (hbk.) 3631616007 (hbk.)


Computer service industry.
Information services industry.
Offshore outsourcing--Customer services.
International business enterprises--Customer services.
Intercultural communication.
Business etiquette.

338.47004 / GAM 2011