TY - BOOK AU - Gamm,Christoph O.-PhFreiherr von TI - Multi-national and intercultural services organisations and the integration in front of global clients T2 - Nordeuropäische Beiträge aus den Human- und Gesellschaftswissenschaften SN - 9783631616000 (hbk.) U1 - 338.47004 PY - 2011/// CY - Frankfurt am Main PB - Peter Lang KW - Computer service industry KW - Information services industry KW - Offshore outsourcing KW - Customer services KW - International business enterprises KW - Intercultural communication KW - Business etiquette N1 - Includes bibliographical references (p. 211-224) and index ER -