Gilmore, James H., 1959- Authenticity : what consumers really want / James H. Gilmore, B. Joseph Pine II. - Boston, Mass. : Harvard Business School Press, c2007. - xiii, 299 p. : ill. ; 25 cm. Includes bibliographical references (p. [253]-281) and index. ISBN: 9781591391456 (hbk.) 1591391458 (hbk.) Subjects--Topical Terms: Product management.Consumer behavior.Consumers' preferences. Dewey Class. No.: 658.8343 / GIL 2007