TY - ADVS TI - A Fall from grace U1 - 153.74 PY - 2006/// CY - Frenchs Forest, NSW PB - BBC Active KW - Errors KW - Human behavior N2 - Investigates patterns of human error and the reasons why things go wrong. The more skill an activity requires, the more automatic and second nature it becomes, and that is when errors occur. Illustrated by examples of tea-making, driving, and an air crash at Tenerife in 1977 ER -