TY - BOOK AU - Stanton,Nicky TI - Mastering communication T2 - Palgrave master series SN - 9780230216921 (pbk.) U1 - 651.7 PY - 2009/// CY - Basingstoke PB - Palgrave Macmillan KW - Communication KW - Problems, exercises, etc KW - Communication in organizations N1 - Includes bibliographical references and index ER -