Kouzes, James M., 1945-

Credibility : how leaders gain and lose it, why people demand it / James M. Kouzes, Barry Z. Posner. - San Francisco, CA : Jossey-Bass, c2011. - xxi, 250 p. ; 24 cm.

"All new and revised"--Jacket.

Includes bibliographical references and index.

9780470651711 (hbk.) 0470651717 (hbk.)


Leadership.
Executive ability.
Interpersonal relations.

658.4092 / KOU 2011