Quintanilla, Kelly M. <br/><br/>
Business and professional communication :  keys for workplace excellence / 
Kelly M. Quintanilla, Shawn T. Wahl. 
 - Los Angeles :  SAGE,  c2011. 
 - xxi, 353 p. :  col. ill., col. maps ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781412964722 (pbk.) 1412964725 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>Dewey Class. No.: </label>658.45  / QUI 2011