TY - BOOK AU - Cervo,Dalton AU - Allen,Mark TI - Master data management in practice: achieving true customer MDM T2 - [Wiley corporate F&A] SN - 9780470910559 (hbk) U1 - 658.4038 PY - 2011/// CY - Hoboken, N.J. PB - John Wiley KW - Customer relations KW - Data processing KW - Data warehousing KW - Data integration (Computer science) N1 - Includes bibliographical references and index ER -