TY - BOOK AU - Scott,Peter R. AU - Jacka,J.Mike TI - Auditing social media: a governance and risk guide SN - 9781118061756 (hbk.) U1 - 658.872 PY - 2011/// CY - Hoboken, N.J. PB - John Wiley KW - Internet marketing KW - Social media KW - Business enterprises KW - Computer networks KW - Customer relations KW - Technological innovations N1 - Includes bibliographical references and index ER -