TY - BOOK AU - Keen,Jack M. TI - Making technology investments profitable: ROI roadmap from business case to value realization SN - 9780470194003 (hbk.) U1 - 658.4038 PY - 2011/// CY - Hoboken, N.J. PB - Wiley KW - Information technology KW - Management KW - Economic aspects N1 - Includes index ER -