The retail doctor's guide to growing your business a step-by-step approach to quickly diagnose, treat, and cure / [electronic resource] :
Bob Phibbs.
- Hoboken, N.J. : John Wiley, c2010.
- 1 online resource (xxi, 246 p.) : ill.
Financials are the vital signs to measuring your success -- The anatomy of successful retail store -- The right employees are your most important asset : how to hire right -- Sell it or you're dead -- Clone yourself to train effectively -- Building and coaching your team -- What you don't know about the Web could kill you -- It's up to you now.
9780470636473 (ebk.) 0470636475 (ebk.)
Retail trade--Management. Small business--Growth. Small business--Management.