The secrets of facilitation : the S.M.A.R.T. guide to getting results with groups /
Michael Wilkinson.
- 1st ed.
- San Francisco, CA : Jossey-Bass, c2004.
- xviii, 300 p. : ill. ; 25 cm.
- The Jossey-Bass business & management series .
- Jossey-Bass business & management series. .
Includes bibliographical references.
9780787975784 (hbk.) 0787975788 (hbk.)
Group facilitation--Handbooks, manuals, etc. Business meetings--Handbooks, manuals, etc.