Wilkinson, Michael, 1957-

The secrets of facilitation : the S.M.A.R.T. guide to getting results with groups / Michael Wilkinson. - 1st ed. - San Francisco, CA : Jossey-Bass, c2004. - xviii, 300 p. : ill. ; 25 cm. - The Jossey-Bass business & management series . - Jossey-Bass business & management series. .

Includes bibliographical references.

9780787975784 (hbk.) 0787975788 (hbk.)


Group facilitation--Handbooks, manuals, etc.
Business meetings--Handbooks, manuals, etc.

658.4036 / WIL 2004