TY  - BOOK
AU  - Wilkinson,Michael
TI  - The secrets of facilitation: the S.M.A.R.T. guide to getting results with groups 
T2  - The Jossey-Bass business & management series
SN  - 9780787975784 (hbk.)
U1  - 658.4036 
PY  - 2004///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Group facilitation
KW  - Handbooks, manuals, etc
KW  - Business meetings
N1  - Includes bibliographical references
ER  -