TY - BOOK AU - Martin,Bella AU - Hanington,Bruce M. TI - Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions SN - 9781592537563 (hbk.) U1 - 001.42 PY - 2012/// CY - Beverly, MA PB - Rockport Publishers KW - Research KW - Methodology ER -