Strachan, Dorothy, 1947-

Managing facilitated processes : a guide for consultants, facilitators, managers, trainers, event planners, and educators / Dorothy Strachan and Marian Pitters. - San Francisco : Jossey-Bass, c2009. - xxi, 174 p. : ill. ; 28 cm. - Jossey-Bass business & management series. . - Jossey-Bass business & management series. .

Includes bibliographical references (p. 173-174).

Initial contact -- Building agreements that work -- Approach -- Style -- Participants -- Speakers -- Logistics -- Documents -- Feedback -- Endings and beginnings.

9780470182673 (pbk.) 0470182679 (pbk.)


Group facilitation.
Consultants.
Planning.

001 / STR 2009