TY  - BOOK
AU  - Strachan,Dorothy
AU  - Pitters,Marian
TI  - Managing facilitated processes: a guide for consultants, facilitators, managers, trainers, event planners, and educators 
T2  - Jossey-Bass business & management series
SN  - 9780470182673 (pbk.)
U1  - 001 
PY  - 2009///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Group facilitation
KW  - Consultants
KW  - Planning
N1  - Includes bibliographical references (p. 173-174); Initial contact -- Building agreements that work -- Approach -- Style -- Participants -- Speakers -- Logistics -- Documents -- Feedback -- Endings and beginnings
ER  -