TY  - BOOK
AU  - Nixon,Peter
TI  - Dialogue gap: why communication isn't enough and what we can do about it, fast 
SN  - 9781118157831 (hbk.)
U1  - 658.45 
PY  - 2012///
CY  - Singapore
PB  - John Wiley & Sons (Singapore),
KW  - Interpersonal communication
KW  - Oral communication
KW  - Business communication
KW  - Negotiation
N1  - Includes index
ER  -