TY - BOOK AU - Best,Roger J. TI - Market-based management: strategies for growing customer value and profitability SN - 9780130387752 (pbk.) U1 - 658.8 PY - 2013/// CY - Boston, MA PB - Pearson KW - Marketing KW - Management KW - Sales force management N1 - Includes bibliographical references and index ER -