TY - BOOK AU - Miller,Katherine TI - Organizational communication: approaches and processes SN - 9780495898320 (hbk.) U1 - 658.45 PY - 2012/// CY - Boston, MA PB - Wadsworth/Cengage Learning KW - Communication in organizations KW - Communication in personnel management KW - Interpersonal communication KW - Case studies N1 - Includes bibliographical references (p. 273-294) and indexes ER -