Demonstrating results : using outcome measurement in your library /
Rhea Joyce Rubin for the Public Library Association.
- Chicago, IL : American Library Association, c2006.
- xvi, 160 p. : ill. ; 28 cm.
- PLA results series .
- PLA results series. .
Includes bibliographical references and index.
9780838935606 (pbk.) 0838935605 (pbk.)
Library planning. Library planning--United States. Public libraries--Planning. Public libraries--Planning.--United States Public services (Libraries)--Evaluation. Public services (Libraries)--Evaluation.--United States