Chinunda, Emmanuel Danstan.
Practical insights on customer service an African perspective / [electronic resource] :
Emmanuel Danstan Chinunda.
- 1st ed.
- London : Adonis & Abbey Publishers Ltd., 2011.
- 134 p.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services--Africa.
Business enterprises--Africa.
Electronic books.
HF5415.5 / .C45 2011eb