TY  - BOOK
AU  - Chinunda,Emmanuel Danstan
ED  - ebrary, Inc.
TI  - Practical insights on customer service: an African perspective 
AV  - HF5415.5 .C45 2011eb
PY  - 2011///
CY  - London
PB  - Adonis & Abbey Publishers Ltd.
KW  - Customer services
KW  - Africa
KW  - Business enterprises
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10594068
ER  -