Grigg, Neil S.

The water workforce recruiting & retaining high-performance employees / [electronic resource] : The water workforce : recruiting and retaining high-performance employees Neil Grigg and Mary Zenzen. - 1st ed. - Denver, Colo. : American Water Works Association, c2009. - xvi, 228 p. : ill., ports.

Includes bibliographical references and index.

Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2012.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Water utilities.
Labor supply.
Organizational learning.
Knowledge management.


Electronic books.

HD4456 / .G754 2009eb

363.6/10683