TY - BOOK AU - Grigg,Neil S. AU - Zenzen,Mary ED - ebrary, Inc. TI - The water workforce: recruiting & retaining high-performance employees AV - HD4456 .G754 2009eb U1 - 363.6/10683 22 PY - 2009/// CY - Denver, Colo. PB - American Water Works Association KW - Water utilities KW - Labor supply KW - Organizational learning KW - Knowledge management KW - Electronic books KW - local N1 - Includes bibliographical references and index; Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities; Electronic reproduction; Palo Alto, Calif.; ebrary; 2012; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10522353 ER -