Peters, Ralph W. Maintenance benchmarking and best practices : a profit- and customer-centered approach / Ralph W. "Pete" Peters. - New York : McGraw-Hill, c2006. - xxx, 566 p. : ill. ; 24 cm. "McGraw-Hill maintenance" Includes index. ISBN: 0071463399 (hbk.) 9780071463393 (hbk.) Subjects--Topical Terms: Plant maintenance--Management.Benchmarking (Management) Dewey Class. No.: 658.202 / PET 2006