Stanley, Colleen. <br/><br/>
Emotional intelligence for sales success :  connect with customers and get results / 
Colleen Stanley. 
 - New York :  American Management Association,  c2013. 
 - xix, 204 p. ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780814430293 (pbk.) 0814430295 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling--Psychological aspects.<br/>Customer relations--Psychological aspects.<br/>Emotional intelligence.
<br/><br/><label>Dewey Class. No.: </label>658.85019  / STA 2013