TY  - BOOK
AU  - Stanley,Colleen
TI  - Emotional intelligence for sales success: connect with customers and get results 
SN  - 9780814430293 (pbk.)
U1  - 658.85019 
PY  - 2013///
CY  - New York
PB  - American Management Association
KW  - Selling
KW  - Psychological aspects
KW  - Customer relations
KW  - Emotional intelligence
N1  - Includes index
ER  -