Lundin, William, 1923- Working with difficult people / William Lundin, Kathleen Lundin, and Michael S. Dobson. - 2nd ed. - New York : American Management Association, c2009. - 120 p. : ill. ; 23 cm. Includes index. ISBN: 9780814401682 (pbk.) 0814401686 (pbk.) Subjects--Topical Terms: Conflict management--Case studies.Interpersonal relations--Case studies.Interpersonal conflict--Case studies. Dewey Class. No.: 650.13 / LUN 2009