TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Applied crisis communication and crisis management: cases and exercises 
SN  - 9781452217802 (paperback)
U1  - 658.4056 
PY  - 2014///]
CY  - Los Angeles
PB  - SAGE
KW  - Crisis management
KW  - Business communication
KW  - Management
N1  - Includes bibliographical references and index
ER  -