TY - BOOK AU - Dillman,Don A. AU - Smyth,Jolene D. AU - Christian,Leah Melani AU - Dillman,Don A. TI - Internet, mail, and mixed-mode surveys: the tailored design method SN - 9780471698685 (hardback) U1 - 300.723 PY - 2009///] CY - Hoboken, New Jersey PB - John Wiley & Sons KW - Social surveys KW - Questionnaires N1 - Revised edition of: Mail and internet surveys / Don A. Dillman. 2nd ed. c2007; Includes bibliographical references (pages 458-475) and index ER -