Cassell, Kay Ann. <br/><br/>
Reference and information services :  an introduction / 
Kay Ann Cassell and Uma Hiremath. 
 - Third edition. 
 - xvii, 510 pages :  illustrations ;  23 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781856048392 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)
<br/><br/><label>Dewey Class. No.: </label>025.52  / CAS 2013