TY - BOOK AU - Dillman,Don A. AU - Smyth,Jolene D. AU - Christian,Leah Melani TI - Internet, phone, mail, and mixed-mode surveys: the tailored design method SN - 9781118456149 (hardback) U1 - 300.723 PY - 2014///] CY - Hoboken, NJ PB - Wiley KW - Social surveys KW - Questionnaires N1 - Revision of the author's Internet, mail, and mixed-mode surveys. Hoboken, N.J. : Wiley & Sons, c2009; Includes bibliographical references and index ER -