Cases on consumer-centric marketing management [electronic resource] / Vimi Jham and Sandeep Puri, editors. - Hershey, PA : Business Science Reference, 2014. - xxi, 351 p.

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.

9781466643581




Marketing--Management--Case studies.
Customer relations--Case studies.
Customer services--Case studies.
Consumer behavior--Case studies.


Electronic books.

HF5415.13 / .C335 2014eb

658.8/343