Lacy, Shirley. <br/><br/>
Configuration management :  expert guidance for IT service managers and practitioners / 
Shirley Lacy and David Norfolk. 
 - Revised edition. 
 - xxii, 138 pages :  illustrations (black and white) ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781780172286 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management.
<br/><br/><label>Dewey Class. No.: </label>004.068  / LAC 2014