TY  - BOOK
AU  - Pyo,Sungsoo
TI  - Benchmarks in hospitality and tourism
U1  - 173 
PY  - 2012///
CY  - New York
PB  - Routledge
KW  - Benchmarking (Management)
KW  - Hospitality industry
KW  - Management
KW  - Tourism
KW  - Electronic books
N1  - Reprint. Originally published: Binghamton, NY : Haworth Hospitality Press, 2001; "Benchmarks in hospitality and tourism has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 2, numbers 3/4 2001."; Includes bibliographical references and index
UR  - https://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10786294
ER  -