Mitchell, Dave,  1961- <br/><br/>
The power of understanding people :  the key to strengthening relationships, increasing sales, and enhancing organizational performance / 
Dave Mitchell. 
 - x, 198 pages :  illustrations ;  24 cm 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781118726839 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Interpersonal relations.
<br/><br/><label>Dewey Class. No.: </label>658.812  / MIT 2014