TY  - ADVS
AU  - Brown,Sara Judson
AU  - Armstrong,Tim
AU  - Hemphill,David
AU  - Ortiz,Jovanna
ED  - CRM Learning (Firm)
TI  - Communication counts: speaking and listening for results 
U1  - 658.45 
PY  - 2012///]
CY  - Carlsbad, CA
PB  - CRM Learning
KW  - Communication in organizations
KW  - Communication in personnel management
KW  - Interpersonal communication
KW  - Nonverbal communication
N1  - "Mind Resources Training Film"; This disc has been recorded using DVD-R equipment and may not play in all DVD players; CD-ROM contains reproducible participant worksheets on PDFs; Cast: David Hemphill, Jovanna Ortiz
N2  - This program provides a brief look at six communication problems while offering common sense tips on how to prevent them. Viewers observe two leaders of a small, but growing, organization as they put themselves through an online crash course on workplace communication
ER  -