TY - BOOK AU - Van Looy,Amy ED - SpringerLink (Online service) TI - Social media management: technologies and strategies for creating business value T2 - Springer Texts in Business and Economics, SN - 9783319219905 U1 - 658 23 PY - 2016/// CY - Cham PB - Springer International Publishing, Imprint: Springer KW - Business KW - Marketing KW - Industrial management KW - Personnel management KW - Information technology KW - Data processing KW - E-commerce UR - https://ezproxy.taylors.edu.my/login?url=https://link.springer.com/book/10.1007/978-3-319-21990-5 ER -