Customer service gone viral. 

 - 1 videodisc (16 min.) :  sound, colour :  4 3/4 in. +  1 CD-ROM support material (PDF & PPT files ; 4 3/4 in.) 
<br/><br/> "Mind Resources Training Film".  CD-ROM contains leader's guide (PDF), participant worksheets (PDF) and PowerPoint file (PPT). 
<br/><br/> Customer Service Gone Viral covers the following training points to show how you can do something you about it and utilize this amazing opportunity to provide amazing, unforgettable service to your customers. Customer Service Gone Viral not only shows you how to avoid becoming an embarrassing internet sensation, but also demonstrates how to deliver excellent customer service that is sure to result in rave reviews. 
<br/><br/><br/>DVD. <br/>System requirement for CD-ROM: Adobe Acrobat Reader, PowerPoint. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Customer relations.<br/>Customer services.<br/>Social media.<br/>Internet--Social aspects.<br/>Internet in public relations.
<br/><br/><label>Dewey Class. No.: </label>658.812  / CUS 2014