TY  - BOOK
AU  - Dann,Stephen
AU  - Dann,Susan J.
TI  - E-marketing: theory and application 
SN  - 9780230203969 (paperback)
U1  - 658.872 
PY  - 2011///
CY  - Houndmills
PB  - Palgrave Macmillan
KW  - Telemarketing
KW  - Internet
KW  - Consumer behavior
N1  - Includes bibliographical references and index
ER  -