TY - BOOK AU - Harrison,Shirley TI - Public relations: an introduction SN - 9781861525475 (pbk.) U1 - 659.2 PY - 2000/// CY - London PB - Thomson KW - Public relations N1 - Includes bibliographical references and index; 1. Public relations: what is it and why do we use it? - 2. Getting from there to here - 3. The theoretical framework - 4. Planning for results - 5. Corporate public relations - 6. Crisis public relations - 7. Internal communication - 8. Community relations and sponsorship - 9. Specialist public relations - 10. Where do we go from here? ER -