TY - BOOK AU - Fisher,Roger AU - Patton,Bruce AU - Ury,William TI - Getting to yes: negotiating agreement without giving in SN - 0395317576 U1 - 302.3 PY - 1991/// CY - Boston, Mass. PB - Houghton Mifflin KW - Conflict management KW - Negotiation in business KW - Negotiation ER -