TY - BOOK AU - Ahmed Zakariyya. AU - Khiew,Amy Chee Yen AU - Chai,Ming Fung AU - Chan,Shiew Chin AU - Chan,Yoke Yee TI - Technical industrial study U1 - H031 PY - 2004/// KW - Taylor's College KW - School of Hospitality and Tourism N1 - Cover title; Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism; Analysis of implementation of Fidelio Material Control in cost control, store and purchasing department of the Eastin Hotel / Ahmed Zakariyya - A study of the Reservation Unit under Sales & Marketing Department in Eastin Hotel, Petaling Jaya / Amy Khiew Chee Yen - McDonald's front counter service - job evaluation / Chai Ming Fung - A study on the communication of the Management Team's staff in Novotel Century Hotel, Kuala Lumpur / Chan Shiew Chin - A review of the purchasing operation in Sofitel Palm Resort & Country Club / Chan Yoke Yee ER -