Qualitative research in technical communication / edited by James Conklin and George F. Hayhoe. - New York ; London : Routledge, c2011. - xiv, 398 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Qualitative research in technical communication: issues of value, identity, and use / Patricia Sullivan & Rachel Spilka -- Evaluating Qualitative Inquiry in Technical and Scientific Communication: Toward a Practical and Dialogic Validity / -- Ann M. Blakeslee, Caroline M. Cole, & Theresa Conefrey -- The future of technical communication: how innovation, technology, information management, and other forces are shaping the future of the profession / Barbara Giammona -- Modeling Information for Three-dimensional Space: Lessons Learned from Museum Exhibit Design / Saul Carliner -- Toward a Meaningful Model of Technical Communication / Hillary Hart & James Conklin -- The Role of Rhetorical Invention for Visuals: A Qualitative Study of Technical Communicators in the Workplace / Tiffany Craft Portewig -- A Work in Process: A Study of Single-source Documentation and Document Review Processes of Cardiac Devices / Lee-Ann Kastman Breuch -- A Call for New Courses to Train Scientists as Effective Communicators in Contemporary Government and Business Settings / Scott A. Mogull -- Proceeding with Caution: A Case Study of Engineering Professionals Reading White Papers / Russell Willerton -- Using Web 2.0 to Conduct Qualitative Research: A Conceptual Model / Christopher Thacker & David Dayton -- Heuristic Web Site Evaluation: Exploring the Effects of Guidelines on Experts Detection of Usability Problems / Marieke Donker-Kuijer, Menno de Jong, and Leo Lentz -- Making and Acting: Ethnographi Development of a Case Study Approach / Thomas Vosecky, Marika Seigel, & Charles Wallace -- Integrating experts and non-experts in mathematical sciences research teams: a qualitative approach / Linda Phillips Driskill & Julie Zeleznik Watts -- Team Learning in Usability Testing / Michael Hughes & Tom Reeves -- Qualitative research in technical communication: a review of articles published from 2003 to 2007 / Debbie Davy & Christina Valecillos.

9780415876353 (hbk.) 9780415876360 (pbk.) 9780203846636 (ebk.)


Communication of technical information.

601.4 / QUA 2011