Schmenner, Roger W. Production/operations management : concepts and situations / Roger W. Schmenner. - 4th ed. - New York : Macmillan Pub. Co., 1990. - xv, 797 p. ; 24 cm. ISBN: 0029462037 Subjects--Topical Terms: Management.Production management--Case studies. Dewey Class. No.: 658.5 / SCH