TY - BOOK AU - Lusch,Robert F. AU - Vargo,Stephen L. TI - Service-dominant logic: premises, perspectives, possibilities SN - 9780521195676 (hardback) U1 - 658.812 PY - 2014/// CY - Cambridge PB - Cambridge University Press KW - Customer relations KW - Philosophy KW - Customer services KW - Service industries KW - Philsophy N1 - Includes bibliographical references and index ER -