Brinkman, Rick. <br/><br/>
Dealing with people you can't stand :  how to bring out the best in people at their worst / 
Rick Brinkman, Rick Kirschner 
 - N.Y. :  McGraw-Hill,  c1994 
 - xvii, 199 p. ;  23 cm. 
<br/><br/><label>ISBN: </label>0070078386 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Interpersonal relations.<br/>Psychology, Industrial.
<br/><br/><label>Dewey Class. No.: </label>158.2  / BRI