TY - BOOK AU - Kinicki,Angelo AU - Williams,Brian K. TI - Management: a practical introduction SN - 0072301813 U1 - 658 PY - 2003/// CY - Boston PB - McGraw Hill/Irwin KW - Management N1 - Accompanied by: 1 set of 2 CD-ROMs 1. Student CD-ROM 2. Enhanced quiz ( ISBN 0072936592); Includes bibliographical references and indexes; Part One Introduction 1. The exceptional manager.- 2. Management theory: essential background for the successful manager.- Part Two: The environment of management. 3. The manager's changing work environment and responsibilities.- 4. Global management : managing across borders.- Part Three Planning: 5. Planning : the foundation of successful management.- 6. Strategic management : how managers realize a grand design.- 7. Individual and group decision making : how managers make things happen.- Part Four: Organizing. 8. Organizational culture, structure and design: building blocks of the organization.- 9. Human resource management: getting the right people for managerial success.- 10. Organizational change and innovation : life-long challenges for the exceptional manager.- Part Five: Leading 11. Managing individual diffferences and behavior.- 12 Motivating employees: achieving superior performance in the workplace.- 13. Groups and teams: from conflict to cooperation.- 14. Power influence and leadership: from becoming a manager to becoming a leader. 15. Interpersonal and organization communication.- Part Six Control 16. Control: techniques for enhancing organizational effectiveness.- Appendix: The project planner's toolkit : flowcharts and gantt charts.- ER -