TY  - BOOK
AU  - Todorov,Branimir
TI  - ISO 9000 required: your worldwide passport to customer confidence 
SN  - 1563271125
U1  - 628.562 
PY  - 1996///
CY  - Portland, Ore.
PB  - Productivity Press
KW  - ISO 9000 Series Standards
N1  - Includes bibliographical references (p. 171-184) and index
ER  -